Re: Where is the Mac driver?
Thanks for responding. I'm having recurring problems printing from my Maac and iPhone. I was looking for both driver and firmware. I have Mac OS14.3. The latest driver appears to be for OS12 and the...
View ArticleB310 printer rollers sound squeaky
My printer is sounding squeaky from the rollers. May I know what is wrong with it? What can I do to fix it?
View ArticleRe: Error 060-310
Hello mgwalk, We had some issue with our URL's and that has now been fixed please try again Error 060-310.If you are still having issues after trying these steps, I suggest that you call into our...
View ArticleRe: Drivers PrimeLink C9065 old mac
Hello x1212, All available drivers can be found on our drivers and download page found here.
View ArticleRe: 38.01 Memory full
Same issue.. but seems to me to be a problem with any large, close to full page color image that is somewhat complex. What kind of a printer won't print photos? Seriously. This is terrible.
View ArticlePrinting on 5x7 paper with no margins
A patron brought in some 5x7 invitations and a digital invitation in .pdf, .jpeg, and .png formatting. I have tried every possible combination I can think of to get the invitations to print without a...
View Article0.0.0.0 for IPv4 and Blank IPv6 = Can't Configure Printer to Computer
So the printer and my computer are connected to a share network (strong internet connection).I did what I normally do, (found the computer on my laptop and selected it)... initially, it would print...
View ArticleRe: Drivers PrimeLink C9065 old mac
Hello x1212, If the driver you're looking for is not on our website then it's unfortunately not available. You can try calling into the support department at 1-800-821-2797 and speak with 2 level...
View ArticleCan't Get Drums!
Hello,Are any other fellow Versant owners having issues getting new drums? We have some on backorder since Jan 17. I've tried calling our help line and having issues getting someone to even answer the...
View ArticleRe: Cardstock bending
Hello TimB21,Please check out this article on Paper Specification for recommended media.
View ArticleRe: eliminar pantalla de trabajos retenidos de impresión
Hello osalvador, Please take a look at this article for print job held message. If you are still having issues after trying these steps, I suggest that you call into our support department for...
View ArticleRe: Cardstock bending
Thanks for the info, however it didn't answer my question. Does Xerox have paper products that they sell or recommend? Thanks!
View ArticleInterrrupt button flashing
The interrupt light is flashing and keeps powering on and off but never recovers.
View ArticleRe: Cardstock bending
Hello TimB21, I suggest calling our supplies department at 1-800-822-2200 they will be able to assist you with the correct media.
View ArticleRe: i can not print after replacing ink cartridge
Hello stevecarpenter, Are you getting any messages or error codes on the printer, this will help to narrow down the issue.
View ArticleRe: B310 printer rollers sound squeaky
Hello Berlida22, Please take a look at this article for when the printer makes unusual noises. If you are still having issues after trying these steps, I suggest that you call into our support...
View ArticleRe: Printing on 5x7 paper with no margins
Hello XeroxLibrarian, Have you tried updating your driver? If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.
View ArticleRe: Printing on 5x7 paper with no margins
XeroxLibrarian,The AlatLink does not have the ability to do edge to edge printing. In order to acheive a full bleed the image needs to be printed on oversize stock and then trim the edges.Here are the...
View ArticleRe: 0.0.0.0 for IPv4 and Blank IPv6 = Can't Configure Printer to Computer
Hello apleck24, I suggest calling back into the support department and asking to speak with an analyst: 1-800-821-2797
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