Thank you neil.kerr@chiefind for using the forum.
I recommend trying one of these solutions for your issue.
Solution : Print Job Stuck in the Print Queue for Apple Macintosh OS 10.5x or Higher
http://www.support.xerox.com/support/CQ9201_CQ9202_CQ9203/support/en_US.html?objGUID=17610
Solution : Copy or Print Jobs Hang (Are Stuck) in the Print Queue of the Machine and the First Job Contains a Status of "Job in Progress"
http://www.support.xerox.com/support/CQ9201_CQ9202_CQ9203/support/en_US.html?objGUID=2889
There have also been hardware problems reported for this symptom so If you continue to have issues I would recommend that you contact support using this link: