Hi there, what was the resolution? We're seeing the same.... where clients are connected to Xerox MFDs with Secure Print enabled and wokring but print jobs from Citrix are deleted at the MFD.
Logon to Citrix to run published apps, auto created printers are displayed, job goes to the MFD. Client gets positive feedback that the job was submitted to the MFD. Looking at the job status on the MFD, expecting to enter the PIN to release the jobs, but the MFD indicates “the job was deleted at the user’s request”.
Looking forward to your reply - Al