Hello,
We have Xerox D95s in our school's Library and we use a print tracking system called Pharos that deducts print jobs from student accounts whenever they print to the D95s.
The D95s came with the finishing units that can staple and our vendor gave us staples cartridges as a courtesy without us knowing. We were not aware that our students were able to see in Word, Powerpoint, or Adobe PDF Reader that they can staple document from their print widow as an option and so now once the jobs are released for a stapled job, the job will be held by the printer until the staple unit is replenished.
Now we never wanted the stapler as an option as we knew that our user-traffic is pretty high therefore adding another resource cost for us in terms of the printers' consumables. I tried looking at the printer's configuration settings to see if there was a way to disable the stapler from the Xerox web interface, but didn't see anything referring to the finisher's settings or features nor did I see any settings on the machine's config setup on the printers themselves.
Is there another way I can disable the printer's stapling feature as we do not refund jobs to students under any circumstances.
Thank you.