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Re: Phaser 3040 - doesn't recognize driver?

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You have a corrupt driver installed

 

Make sure there is nothing in your printer queue at the PC. Just right-click any printer and choose See whats printing

 

Capture.GIF

 

 

Once no jobs are in queue select any printer at all and choose Print Server Properties and in the new window go to the Drivers tab, delete any Global , Mobile Express or Phaser drivers listed

 

2.GIF

 

Reboot and reinstall driver, I would suggest the Global driver on Xerox.com, I highly suggest throwing away the CD that came with the device as the driver will always be out of date and should only be used in the small chance you have to have one and don't have Internet access.

 

If it still won't work, redo the above steps minus the reboot, then stop the print spooler (Open Command prompt as administrator and type net stop spooler) and manually go delete the files and folders starting with X in C:\Windows\System32\spool\drivers\x64\3

 

Restart the spooler via command prompt (net start spooler)

 

Reboot again and there should be no chance of it failing with that error

 

 

 

 


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