I have a 6500 that I am running on W10. The other day printing started to go to the queue, but the printer window said that the printer was off line. I rebooted the system and restarted the printer. I disconnected and reconnected the data lines. I have both an network and USb connection to the unit. I went to the Xerox website and downloaded the WC72XX_PrinterSetup...exe, but it can't find the printer. I couldn't find any other drivers specific to my 6500, but this exe couldn't find the printer either. What's my next step?
↧