No, he didnt come yet. When I purchased this printer 2 years ago they asked if I wanted an extended warranty, usually I would say NO but because I already have one thats giving me trouble I took it out. They cant find anyone to fix it and now of course I need it for work and will have to put everything on a usb and take it to staples for them to print it out. Absolute waste of money when I have an expensive printer sitting there broken. Oh, I cleaned it thoroughly yesterday with used the vac they sent to me which is a data vac, it was good. Well its perfectly clean now, did exactly what you said and couldnt wait to turn it back on and wolla, just as bad as before, everything is still blue. I'm ready to cry.....
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