Xerox Software Upgrade Utility
Hi,I was pointed in the direction of the Connect Key Upgrade Utility for the Xerox 5855. I was wondering if there is one for the following devices75457845 Thanks
View ArticleRe: ERROR/OSInterface: Failed to open config file
No, I do not expect every Xerox employee to know how to use every operating systems in the world but I do expect that when a Xerox employee does not know the answer, he/she either tries to find the...
View ArticleFinisher fault code 312.295.01
Hi,I get the following Xerox 7800 fault code 312.295.01on screen could you offer any advice.The printer recommends turning power off and wait for a few seconds then turn on againbut this has not...
View ArticleRe: Xerox Software Upgrade Utility
75xx is not connectkey so it has no such tool.7845/7855 is here and is at this time the 073.040.055.33800 version (Typically the link stays the same so as new versions release the version there may be...
View ArticleRe: 6015 stuck toner cartridge
Is it unplugged? It sounds like they are either still engaged or the release switch is broken, which isn't likely with multiple toners.
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Re: Finisher fault code 312.295.01
Stapler is messed up, might be jammed. Open the finisher, remove the staple cartridge and flip up the "green thingy" (Sorry for getting all technical there ;-) Then pull off a few / remove any gummed...
View ArticleRe: 6015 stuck toner cartridge
I've tried it turned off, plugged in, unplugged...those two cartridges won't come out. The machine is basically brand-new, that is we've had it for over a year, but we don't use it much and this is the...
View ArticleWC 6605 does not print with any driver
We have a wc 6605 it makes copies, email, its printing via USB. A while ago the devices stop printing. I'd reinstall the drivers many times on differents PCs from the network. I installed PCL 6, PS,...
View ArticleRe: Phaser 3100 MFP - scaner not working
The drivercan notbe installedorif you install,the scannercan notbe recognized
View ArticleFaded Prints Phaser 7500
Good Day,I am having an issue were after printing several pages the pages start to come out faded more and more.The first few prints will come out fine but the by the fourth page it is faded, and by...
View ArticleRe: WC 6605 does not print with any driver
Windows 8.1 0r 10? If so, install the driver fullon manually with the Xerox driver and be sure to create a TCP/IP port manually as well.So when you run the add printer wizard, choose the Printer I want...
View ArticleRe: Faded Prints Phaser 7500
Give this a go first, if it is hardware, the Imaging unit will be the culprit I would think, but I believe that blog post will get you up and running at no cost if it works on your model too, I *know*...
View ArticleWC7545 won't always scan to email
I have a WC7545 that will not always scan to email. I have reset the software on it a couple different times and also upgraded the firmware. The current firmware is 061.121.224.18803. The machine's...
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Re: WC7545 won't always scan to email
Firmware 061.121.225.27200 is 6 versions newer than what you have on yours. Beyond that, any troubleshooting by a remote person will be pretty hard unless you can explain more than "Won't always scan...
View ArticleRe: WC7545 won't always scan to email
Thank you very much for the detailed reply. I will try running that firmware update first and see what happens. We are using gmail.com and the issue that we get occasionally is that the job will just...
View ArticleRe: WC7545 won't always scan to email
Ask here on the forum and I can usually get it for you. Or you have to call Xerox. Essentially on Xerox.com you will only ever get a General ReleaseBut within a short period of time there will be a...
View ArticleXerox WorkCentre 3325 legal, letter, and envelope printing...... HELP?
System is installed as a wifi network resource in small two user peer to peer office. Both workstations running Windows 10 Home, both installed with original software CD included with system. 3325 has...
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Can you help me identify this printing issue? Phaser 6500
Somewhat new to laser printers, I own a Phaser 6500 and it has recently started producing a printing defect. Can you identify the problem from the image and let me know what course of action may remedy...
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