Re: Phaser 6500 factory reset procedure
HI again! Re-opening this conversation.We have yet another Phaser 6500 and the admin p/w setup is very squrelly. Here's the rules I gleaned from elsewhere on the site:● Enable Administrator Mode -...
View ArticleRe: Need to set I-Series output to color on WC7835
Thanks CherylIO-Xerox! Unfortunatly the link shows how to control Color/BW from Windows environment. I need to set control from I-Series. Thanks,BigMikeT
View ArticleRe: ColorQube 8570 disabled by Mac OS 10.10 (Yosemite)
Hello gardengirl. If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: ColorQube 8570 Alternatively, you can visit our Contact Us page for other...
View ArticleRe: Workcentre 5325 - Setting ssl
Hi Mugz2014,Thank you for using the Support Forum. Please take a look at this solution for trouble accessing CentreWare Internet Services (CWIS). If this does not help please consider contacting your...
View ArticleRe: HP LaserJet 700 M712 - Setting Admin Password
Hi Muqz2014,I am not familiar with this product. Please contact HP for help with this issue.
View ArticleXerox 6350 power problem?
When powering the unit on - it doesn't power up although there is power to the unit. Display is backlit but no messaging. Status light to the left stays red. Any thoughts?
View ArticleCarecast EPR Printing
Hi Xerox Comunity,Is anyone familiar with Electronic Patient Records printing from an application called Carecast?We removed a 5675 device that prints EPR letters double sided and replaced it with a...
View ArticleWC 7220 prints white pages in the middle of the job
Hey, If we print a file (30-40 pages), machine will print in the middle of the job approx. 10 white pages. It doesnt skip any pages, example:page 45 then 10 white pages and then page 46. any ideas?...
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White ghosting marks every few pages on Phaser 7751
Hi, I'm wondering if anyone can help? I have today bought a 7750 and it has a small white mark that appears intermittently. This is the mark it is around 4mm AS it appeared on the first print On...
View ArticleColorqube 8870DN Ghosting
When printing multiple pages, if I print one color-dense image on the first page, there is a very light remnant of that first image on the second page that prints. This seems more siginifcant with...
View ArticleCarecast EPR Printing
Hi Xerox Comunity,Is anyone familiar with Electronic Patient Records printing from an application called Carecast?We removed a 5675 device that prints EPR letters double sided and replaced it with a...
View ArticleRe: Xerox 6350 power problem?
Hi bstahre,Thank you for using the Support Forum. Please take a look at the solutions for power issues. If none of these solutions help Please consider contacting your support centre for further...
View ArticleXerox Color 560 no color option in OS X
I need a guru! We are only able to print in grayscale from a Mac to our 560. Here's the setup: - Printer has built-in controller- Printer has PCL 6/5e ROM installed, ONLY (no PostScript ROM)- We...
View ArticleRe: ColorQube 8570 disabled by Mac OS 10.10 (Yosemite)
Hi! The driver has been corrupted due to the update, what you'll need to do is to remove all traces of the old driver and restart the machine (When you've removed the printer / driver, check that...
View ArticleRe: Colorqube 8870DN Ghosting
Hi! It does sound like a drum issue. Best RegardsKimzi--------------------------------------------Please remember to select "Accept as Solution" for posts that helped you solve the issue.
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Re: Colorqube 8870DN Ghosting
Perhaps this will shed some light on the issue. Below is what the cleaning page looks like. Notice the horizontal lines that appear to correspond with oil marks on the back side. There is also oil...
View ArticleXerox Color 560 Driver Corruption
I have installed the 64-bit PS printer driver for the Xerox Color 560 from download on the Xerox web site. I installed the driver for the Color 560 w/ integrated Fiery. I'm not using the GPD. The...
View ArticleRe: Carecast EPR Printing
Hi Gary,Thank you for using the Support Forum. Please take a look at the solution for changing the default in the driver itself and see if that helps. If changing the default in the driver does not...
View ArticleRe: WC 7220 prints white pages in the middle of the job
Hi Kawai,Thank you for using the Support Forum. Please make sure that the paper is not multi feeding by fanning the paper in the paper tray and try again. If it is not a paper issue please consider...
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Apple computer and Xerox 5230 - printer just beeps
Hello Xerox family I have the Xerox 5230 model printer and two apple computers (both on Yosemite 10.10). When we attempt to print to the machine, it beeps 4 times rapidly and 4 times in a row. All of...
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