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CQ 9303 - Cyan failure

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Hello.

Im a xerox technician in norway. We are having problem witha CQ 9303.
This is the history of what we done:

 

04.03.2014: 93-551. Umbilicals PH1-2-4- Ink reservoir

 

12.05.2014: 93-555. Umbilicals, ink reservor

 

28.05.2014  93-559. Umbilicals, PH1-2-3-4, Ink reservoir. Newest SW

 

And now, only a few thousand copies later, it has failed again with 093-563, Wich means new head+ ink reservoir, and probobly umbillicals..  It is NOT suspect ink..  Anyone know what the fault may be? Since it's coming back every few months?   Would be grateful of all help, if u got any good tips please contact me at:  kenneth@dokumentpartner.no

Cheers


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