Re: Urgent xrhkBJ.app problem
Since its a black and white printer, remove the driver.The xrhkBJ is an app that communicated with the xerox. It's from the print driver xerox installed.Setup the printer but use a generic laser driver...
View ArticleRe: Urgent xrhkBJ.app problem
Generic color laser jet driver.One of the built in drivers
View ArticleRe: Phaser 7760 thick paper or any media except plain thin paper spotting in...
I would try swapping drums to see if you can "change" the problem, in terms of possible solutions that will not cost money. Are the spots actually fused to the white space, or do they wipe off? Do...
View ArticleRe: Phaser 7760 printing magenta lines across whole page
It could be a bad magenta drum or developer housing. Definitely not the IBT belt (black belt by the fuser). I would highly suggested against touching that part with your fingers, as the oils from...
View ArticleRe: EFI (Fiery) and Bi-Directional Communication
Where are the bidirectional Fiery settings? I've had a tech come alter them before and it solved the whole delay issue but now it has reverted to a long delay. ED: Just found it.
View ArticleRe: How to remove/hide jobs from "Completed Jobs" window?
Dear Joe,Thank you very much for your response.I followed your steps - unfortunately it didn't work. I can see the 'Mask Job Name' entry in the Enable Special Features window, but the jobname still...
View ArticleRe: Parts shortage and no love for the West Coast?
Check out the bulk return program. We return an entire pallet at a time via Green World Alliance Program. http://www.xerox.com/perl-bin/product.pl?mode=recycling&referer=xrx There are three ways to...
View ArticleRe: How to remove/hide jobs from "Completed Jobs" window?
Odd, I would suggest calling 2nd level support, I just tested it again here and it works on the Global driver with the 58xx here in the lab, instead of the job name I get my job with my login name on...
View ArticleRe: Transparency compatibility with Phaser 7800
Greetings, Transparencies are a special media type that have very strict requirements in terms of fuser temperature and bound draw. The simple explanation is that even Xerox transparencies can only...
View ArticleRe: Phaser 7400 black streaks imaging unit needs replacement too soon
Greetings, There are many factors that can modify the expected lifespan of the toner, imaging unit, fuser, rollers, and other consumable parts. If you would like further information on the matter, I...
View ArticleCQ 9303 - Cyan failure
Hello.Im a xerox technician in norway. We are having problem witha CQ 9303.This is the history of what we done: 04.03.2014: 93-551. Umbilicals PH1-2-4- Ink reservoir 12.05.2014: 93-555. Umbilicals, ink...
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Pdf printing and controlling input trays
Dear Xerox, Suppose I have: - direct pdf printing capable Workcenter 7346 and Phaser 7760 devices in my "printing enviroment";- pdf (version 1.3) files;- sufficient, I believe, information regarding...
View ArticleRe: Phaser 8200 15,004.45:105055
Hi keepitloud,Thank you for using the Xerox forum.Have you reviewed the following site and followed the troubleshooting flow?Search specific solutions or use our step by step guides to find solutions...
View ArticleAlways printing in color after wipe - Printer Defaults overriding Driver...
Model: 7545FW: 061.121.223.360000print via Windows Print server.Global Driver on Print Server: 5.2.73Global Driver users: 5.3.47 and 5.3.77.6 A tech came out yesterday to resolve an issue with...
View ArticleRe: Phaser 6121 paper size problem
Helloi tried, and the problem is now more complex.If i try to print in monochrome, i have no problem. perfect align and print.if i print in color mode, i have a jam on fuser. I think there are...
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Re: Always printing in color after wipe
"The issue we have now is, some users a have a new version of global print driver than what is provided by print server . These users [newer global driver] now have an issue where their print outs are...
View ArticleRe: Paused - Decomposing on WorkCentre
I worked with our Xerox support guy on an issue similar to this with a Workcenter 5875 and he solved it pretty easily. A couple of print jobs were stuck with status "Decomposing," while the rest said...
View ArticleRe: Xerox 6180 Black Ink Toner Problem
Very insightful information. Actually this even reminded me of the reporting service 2008 printing bar codes
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Re: Always printing in color after wipe
The issue printing in color or not, is with all printouts. It's not specifily with Adobe acrobat. Even the OS Print Test Page doesn't adhear to the Xerox Black and white conversion option in the...
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