Hi LightFlightDave,
Thank you for using the Xerox forum.
I would suggest that you review the following potential solutions.
Verify the machine has the latest firmware version from Xerox.com - OS 6.1 / PS 5.2.1 / Net 40.34.03.01.2010
Print the Configuration Page and check the current temp/humidity. Humidity lower than 25% will cause degradation of print quality.
The technology on this machine will not work properly if outside the specifications of temperature & humidity conditions.
Characteristics | Specification | |
Operating | Storage | |
Temperature | 10°C to 32°C | -20°C to 48°C |
Humidity | 10% to 85% RH @ 15°C to 32°C | 30% to 85% RH, non-condensing |
Optimum Operating: 25 - 75% | ||
If that does not resolve your issue you may consider contacting our specific product support experts at the following link: