Xerox Copiers will not scan to email
Hello! I have two Xerox WorkCentres that will not scan to email. They are a WC5735 and a WC7556. I am not sure what has happened but every time I attempt to scan a document to email using either of...
View ArticleRe: Xerox Copiers will not scan to email
Since it does it on both machines it sounds like a configuration error. - Check if you have the correct tcp/ip and dns settings configured on the machine (if you use smtp hostname especially dns is...
View ArticleRe: Phaser 6280 Won't Acknowledge MPT
U da man! This has been driving me nuts and wasting lots of time. As obvious as it should be to use a old printer driver that actually worked, that didn't occur to me. Thanks for figuring that out....
View ArticleRe: Phaser 7760 thick paper or any media except plain thin paper spotting in...
It has to be something transfer related. You are getting the 4 color spots and only in heavyweight. The only thing in common would be transfer which includes the tranfer belt cleaner, transfer bely,...
View ArticleClik here to view.
Re: Workcentre 6605dn loud clicking noises
Hi bdwicks,Thank you for using the Xerox forum. There are many things that the motor turns. I would suggest that you review the following maintenance suggestions on the Xerox 6605 support page and...
View ArticleClik here to view.
Re: 4600 2-sided printing greyed on a printer and not on another. Same...
Hi lliwaway,Thank you for using the Xerox forum. Since the duplex printing is an option, maybe something became loose and the machine doesn't see the assembly installed.I would suggest that you review...
View ArticleRe: Phaser 7760 thick paper or any media except plain thin paper spotting in...
Hi LightFlightDave,Thank you for using the Xerox forum.I would suggest that you review the following potential solutions.Verify the machine has the latest firmware version from Xerox.com - OS 6.1 / PS...
View ArticleXerox 3600 Duplex Jam - Recurrent
I am getting a recurrant jam in the duplexer. The paper feeds and you see it in come out of the printer. It then goes back in to the duplexer and jams. I open it up and fine the paper doubled over...
View ArticleClik here to view.
Re: Xerox 3600 Duplex Jam - Recurrent
Hi azaffiro,Thank you for using the Xerox forum. It sounds like you are on the right track.If the paper has a pinch on the lead edge then it is likely catching on something that you can try to find by...
View ArticleRe: Phaser 7760 thick paper or any media except plain thin paper spotting in...
Humitity 44%, well within the temp range. Updated the firmware just now with no effect. Thanks for letting me know to update anyway, did not see that available until now. Could it be the transfer...
View ArticleRe: Phaser 7760 thick paper or any media except plain thin paper spotting in...
Thanks for the input fiery,I have a new belt cleaner assembly as of Nov 2013, still near 100%. I thought it might but it did not change the issue. The actual transfer belt does not list as a consumable...
View ArticleRe: Phaser 7760 thick paper or any media except plain thin paper spotting in...
The link to xerox support is: Customer Technical SupportFast Track to the Expert>1-800-835-6100 U.S. & CanadaMon - Fri 8AM-8PM ET Normally the voltages are higher for transfer (and may include...
View ArticleXerox 5740/5745 - Printing odd sizes
Every now and then, a person in the office will print a document that is an odd size - therefore the printer will not print the job. Is there any way to "force" the job onto letter-sized paper while it...
View ArticleWindows 8 Printing Issue on Xerox Phaser 7760
We have a new laptop (3 months old) with Windows 8 that prints all documents (PDF, Word, excel, etc) on 11 x 17 although all settings are set to 8.5 x 11. Our other computers with Windows 7 print fine....
View ArticleSet-up to Print Booklet on 550
I have a 550, Production Finisher and EX560 Fiery. I want to print an eight-page saddle-stitched booklet, page size 5.5x8.5 when folded and stitched. My source document is a four-page PDF, page size...
View ArticleRe: Resources Required/Paper Size Jam issue Phaser 7800
Yes, I've made sure that the size in the application are the same as the printer, but I still reach this error quite often.
View ArticleRe: Set-up to Print Booklet on 550
I got an answer elsewhere. For those who might be interested: Paper size: 8.5x11 SEFDuplex: Top-BottomStapling mode: CenterFold Style: Booklet-foldOutput delivery: Face down - reverse order
View ArticleSend fax through ethernet
Hello! We currently have a WorkCentre 7535 that we need to set up to fax. The machine is nowhere close to any phone jacks, but is near a plethora of ethernet jacks. Is there a way we could configure...
View ArticleRe: Send fax through ethernet
This document may give you some guidance: http://www.office.xerox.com/support/dctips/dc08cc0439.pdf
View Article