Re: Phaser 7750 offline

Is it networked? Or just USB?

If networked can you ping the IP address?

If USB only, does Windows see it when you unplug it and plug it back in?

If Windows sees it plugged in, how does it display in Windows Device manager? Is there a triangle? Does it display under Imaging devices or some place else?

If it isn't there at all, see if selecting View > Show hidden devices changes anything.

If networked, has the port been disabled?

To enable Appsocket (port 9100):

1. From the printer's Control Panel, press the [down] arrow to select [Printer Setup] and press [OK].
2. Press the [down] arrow to select [Connection Setup] and press [OK].
3. Press the [down] arrow to select [Network Setup] and press [OK].
4. TCP/IP Setup will be selected. Press [OK].
5. Press the [down] arrow to select [Port 9100]. If Port 9100 is 'OFF', press [OK] to set it to 'ON'.
6. Press the [back] button until the printer displays Ready to Print. The back button is located directly under the red Cancel button and has a picture of an arrow above it.

To enable LPR (port 515):

1. From the printer's Control Panel, press the [down] arrow to select [Printer Setup] and press [OK].
2. Press the [down] arrow to select [Connection Setup] and press [OK].
3. Press the [down] arrow to select [Network Setup] and press [OK].
4. 'TCP/IP Setup' will be selected. Press [OK].
5. Press the [down] arrow to select [LPR]. If LPR is 'OFF', press [OK] to set it to 'ON'.
6. Press the [back] button until the printer displays Ready to Print. The back button is located directly under the red Cancel button and has a picture of an arrow above it.