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Re: Print menu: error icon beside printer name (7855)

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Can we assume this is an Apple Mac device?

If it is, then it is a caution sign, typically from supply levels or from tray 5 being empty, not a stop, so printing can continue.

 

In Windows you only get the results in the driver

1.GIF

 

In OSX you get it on the printer name as well, sort of a notification to look deeper.

 

2.GIF

 

The only way to stop them from displaying is to kill bi-di in the driver. Easiest way to do that is to install the printer on the Mac manually and choose HP Jet Direct as the port, which does not support the bi-directional capabilities.

 

 


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