Re: Phaser 8860 can't light stripes - black marks on test print
Hi BenB,Thank you for using the Support Forum. Please take a look at the solutions for white lines or streaks and see if this will help with the marks you are seeing. If not please consider contacting...
View ArticleRe: Glossy settings J75 and Versant 80
You will probably have to call for 2nd level support on that.I support the J75, but have never used a Versant, but I believe the Versant line uses a newer toner that melts at lower heat and has smaller...
View ArticleRe: Problems with printing on Phaser 8550 in Windows 7
I have the same problem and cannot get the 8550DP PS driver to print in color in Win7 64 bit. Can someone let me know who to solve this issue. I installed the driver on two new Win 7 machines and...
View ArticlePrint menu: error icon beside printer name (7855)
Hello, When I go into the print menu, the dropdown menu that shows my printers has a small triangle icon with an eclamation mark beside the option for our Xerox 7855. Print jobs still go through...
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7855: Difficulties printing to legal or tabloid trays
Hello, I've configured one tray for legal paper and another tray for tabloid paper. On my computer I've setup a legal-size preset to use the proper tray, and ditto for a tabloid-specific preset. They...
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Re: Print menu: error icon beside printer name (7855)
Can we assume this is an Apple Mac device?If it is, then it is a caution sign, typically from supply levels or from tray 5 being empty, not a stop, so printing can continue. In Windows you only get the...
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Re: 7855: Difficulties printing to legal or tabloid trays
MS stomps all over the printer driver in the default setup.In MS Word you need to go into Page setup and change it from Default tray automatically select to Automatically Select , then Set as default...
View ArticleRe: Print menu: error icon beside printer name (7855)
Hi Joe, was this alert always the case? i dont remember this with older xerox devices in the pasttray 5 is 99% empty, so there will always be an alert on mac is it possible to disable alerts for a...
View ArticleRe: Phaser 8560DN Black Only
Hi Xeroxnewbie1,Thank you for using the Support Forum. Please take a look at the solution for enable the run black mode. This should let you print without the cyan. If this does not help please...
View ArticleRe: Print menu: error icon beside printer name (7855)
Older devices weren't bi-di so you would need to manually program finishers, trays and XSA setups etc. Now it is all done automagically ;-) , so yes this is a relatively new thing (about 1.5 to 2...
View ArticleRe: Sloppy Printing from Xerox 6015NI
Hello and sorry for the late reply. Yes it happens on all stocks of paper. The toner does smear off slightly. When I turn the fuser up, the problem gets better, but does not go away. I have it as high...
View Article"Creeping" in Impose
Hi guys, I'm a little bit new in FreeFlow Core and wanted to know if FreeFlow Core offers something called "creeping" in the impose area? A collegue told me: "By fold the signatures of the content move...
View Article7845 Workcenter questions
Hello- I have two questions pertaining to using WorkCenter7845 units, which we have two of. If a user prints a pdf that is not in a supported papersize on the device, their print job falls in the...
View ArticleRe: 7845 Workcenter questions
So , I figured out the answe3r to question 2, duh, take if off auto-select....Still could use help on the resources required question though.... thanks
View ArticleWC5745 using Mackinney JQP
Hi, I do mainframe printing support and currently working with one of my end clients to print to a WC5745 using the Mackinney JQP product. Looking for the PCL code that will force the WC5745 to...
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Re: WC5745 using Mackinney JQP
Best answer: Full PDL reference guide is here in pdf format Short answer:PCL = <esc> &l2HPS = <</MediaPosition 5>> setpagedevice Answer you never asked for but I supplied it...
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Re: 7845 Workcenter questions
It isn't on by default in the newer firmware, you need to enable it in the MFP's web page. CWIS > Properties > Services > Printing > General
View ArticleRe: Sloppy Printing from Xerox 6015NI
If toner comes off you have a fuser problem, if it does not come off it is typically the imaging unit.
View ArticleRe: Sloppy Printing from Xerox 6015NI
Okay, I guess my next resort is to contact Xerox over the phone and see what they can do?
View ArticlePhaser 8550 cannot print color after installing 8550 DP PS driver on Win 7
After installing Phaser 8550 DP PS driver on Windows 7 service pack , I cannot print in color. I noticed that after sending the color pictures to the printer the colors switch to black and white....
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