Hello Viridel48.
If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: ColorQube 8570
Alternatively, you can visit our Contact Us page for other support options.
Hello Viridel48.
If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: ColorQube 8570
Alternatively, you can visit our Contact Us page for other support options.