WorkCentre 4265 / MCB Assert error
Hi everybody! I've got a serious problem with a Xerox WorkCentre 4265.When I want to print a file, the MFP prints 2 pages, then crashes, restarts, and displays the following error message : And do it...
View ArticleRe: WorkCentre 4265 / MCB Assert error
I got an answer from Xerox Support Level 2. It is a hardware problem (Hard Disk)... So we need a technicial intervention. Thank you anyway John
View ArticleUpgrading firmware on Phaser 6700
Hello all I'm trying to do a firmware upgrade using the web interface on a Xerox 6700DT. It is currently at 081.140.102.24402, I'm trying to apply 081.140.103.22600. About 30 seconds after I hit the...
View ArticleRe: Upgrading firmware on Phaser 6700
You can try updating it from usb drive. Manually Updating the Software Using a USB Flash Drive1. Create a directory folder on your USB Flash Drive called UPGRADE.2. Copy the software .dlm file to this...
View ArticleRe: WorkCentre 4265 / MCB Assert error
Hi John,Thanks for coming back and letting us know. I am sure this will help someone else in the future.
View ArticleRe: Phaser 6280 - Ink Streaking Help
I replaced the fuser and checked the paper type setting. The paper type was set to Labels. I have no idea why. When I changed it to plain paper it started working perfectly. Joe
View ArticleJobs held for resources
We have recently replaced one Xerox printer with a larger model - a Xerox 5845. We use these printers to print our purchase orders from our SAP system. In SAP, the form for the PO is configured to...
View ArticleRe: WorkCentre 6605 Print Quality - Smudges/Bands on sides
Hi again, AKS! Sorry for the late reply, It means that it's one of the rollers in the machine, my guess is the fuser. Did you have a look at the rollers, for any defects? Best...
View ArticleXerox 1000 registration Issues
Looking to see if anyone has had problems with job files from freeflow going to press (Xerox 1000) and image shifting accurs. Registration is off by 3/4 of an inch. It occured on a job a little after...
View ArticleProblem with using wireless printing
I am not able to setup my wireless printing for my xerox workcentre 6015ni.I already set it up with ethernet so my desktop works well.However, my laptop sees the printer as offline. I went to menu,...
View ArticleMac OS 10.9 printing to Workstation 5330 fails
I can submit pdf files thru the web portal to our Workcenter 5330, but the smae files sent out of the OS from Acrobat or Illustrator disappear into the printer and show up on the machine as a submitted...
View ArticleWorkcentre Pro 55 cannot connect to computer
Bought a used Workcentre Pro 55 in good condition. Cannot get my Windows 8 computer to acknowledge it. According to "Port Setup" there is a MAC Addres 00:00:aa.6a:f7:11. The "USB Port Enabled" is...
View ArticleWorkCenter 7556 Color and Duplex not working in linux
Hello, There is a WorkCenter 7556 here that I have connected to two different linux flavors (Red Hat and Fedora.. yes I know they are related, but Red Hat is at least hardened) --- i've installed and...
View ArticleRe: Jobs held for resources
Hello Gossiniti. If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 5845. Also please take a look at the System Administrator...
View ArticleRe: WorkCentre 6505 Magenta is not printing
Hi you! It could be the drum, take a look at the drum for the particular color and see if there are any visible defects.Have a look at THIS guide. Best...
View ArticleRe: Phaser 8570 Error 91,720,00:26524
Hi, RichM! Something you can do before calling an engineer, if you have some knowledge with this particular machine, is to check around the printhead for ink spills.Otherwise as v.andreev stated, an...
View ArticleRe: 4500N with Duplexer won't print 2-sides
Hi, Harley! Are you sure that the duplex unit is correctly installed?Have a look HERE, and print a config page to see if it's installed. Best...
View Article