Xerox Colorqube 8570 Freezes while connected to a network.
Hello, I have a Colorqube 8570 that will randomly hard freeze while it is connected to the network via an ethernet cable. When it freezes it hard freezes and must be power cycled to return to normal...
View ArticleRe: Xerox Colorqube 8570 Freezes while connected to a network.
Hey you!If the printer does not freeze when the ethernet is unplugged, then it must be something on the network, I could be as simple as a typical job being sent to the printer that the printer does...
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Xerox Phaser 6360 - Streak on cyan toner
Our Phaser 6360 printer has developed a fault with the cyan print. There is a strak appearing about the middle of every page that uses cyan toner. It seems to be a problem with the rollers behind the...
View ArticleRe: New Hard Drive in Phaser 7760
Hello Payjota7. If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Phaser 7760. Alternatively, you can visit our Contact Us page for other...
View ArticleRe: Phaser 6200 adds 2 blank pages to print
Thank you I will do that. What is the best driver to use for the 6200 please? I have used the Global and Express for both this 6200 and a 6250 I have. For some strange reason over the laset couple of...
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Phaser 6500 prints straight horizontal lines on the whole page within all colors
Phaser 6500 prints straight horizontal lines on the whole page within all colorsSee attached image.What should we do to fix this problem?
View ArticleRe: Phaser 6200 adds 2 blank pages to print
I have been trying a few things and one of them was to use an older Global driver from 2011 which I had on file.It has the same name as the current GPD PSCRIPT5.DLL however this one works with my 6250...
View ArticleGeneral best practices-- PCL vs Postscript, Bidirectional communication
Ive looked all over for this, both here and elsewhere, and havent gotten a good answer. Apologies if this is a repost. Im looking for a clear answer, preferably by Xerox techs, on what the recommended...
View ArticleCan't print from one machine on Wifi
Good afternoon, I love our ColorQube 8570dn but have run into an odd problem that I'm going to need some help with. Before this week, all my users had no trouble printing. Two weeks ago, one of their...
View ArticleXerox 7328 Printing Extra Colors at Bottom of Printout
When printing any type of document (color, b/w,text,picture), the 7328 prints a small strip of random colors toward the bottom of the page. The strip is always in the same location, but the colors are...
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Vertical blank line when printing
I recently started having problems with my phaser 3635. It prints with a faded vertical band. The attached image shows the band. This is a test pattern page. Does anyone know what could cause this...
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Wavy copy with 7545 (hilarous actually)
I almost had a good laugh when I got if...but my colleauge I got if from was so angry I didn't dare to...This should be a copy....Is it a heating problem? I googled around a bit and found similar issue...
View ArticleRe: Windows 8 Compatibility Matrix
Hi,Yes, It's true that some drivers are not available at this time for Windows 8 Compatibility, but should be available soon I check it. .............................................. Digital Photocopiers
View ArticleRe: Unable to use booklet finisher option greyed out.
Hey you! Try changing to another finisher and holepunch, also select booklet layout under layout.After that, change back to Professional Finisher and see if that works. It could be just a bug. Best...
View ArticleRe: Xerox Phaser 6360 - Streak on cyan toner
Hey you! This is what an engineer would check for, and do: (if one step does not help, go to next step) 1 Check for obstructions between the Laser Unit and the Imaging Unit.2 Remove the Imaging Unit...
View ArticleRe: Phaser 6500 prints straight horizontal lines on the whole page within all...
Hey you! Have you done anything to try to fix the problem?as it could be more then one part being at fault. Best RegardsKimzi--------------------------------------------Please remember to select...
View ArticleRe: Xerox 7328 Printing Extra Colors at Bottom of Printout
Hey you! Sounds like the fuser or transfer roller, have a look at those two and see if you can find any defect. Best RegardsKimzi--------------------------------------------Please remember to select...
View ArticleRe: Vertical blank line when printing
Heyyou! I suggest you have a look at the fuser, see if you can find any defect. Best RegardsKimzi--------------------------------------------Please remember to select "Accept as Solution" for posts...
View ArticleRe: Phaser 6500 prints straight horizontal lines on the whole page within all...
No ideas :(Maybe1. To make a reset to factory defaults? But i do not know how to make a factory reboot procedure...2. To install new firmware? But there is no firmware to download from Xerox support...
View ArticleRe: Phaser 6500 prints straight horizontal lines on the whole page within all...
Hey you!I suggest you have a look at the drums and see if you can find any defects, also at the transfer belt.If you do not know how to do this, here is a small how to. Best...
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