B215 - Not compatible toner Error 09-800, Hard Reset
I am having a serious problem with my B215 printer, I have tried 2 different new authentic toner cartridges from Xerox, and each one is deemed to be incompatible (09-800). I then reinserted the old...
View ArticleRe: sc 2020 toner weight
Hello rabi,Here is the Product Safety Data Sheet for the SC2020. If you need more information, please refer to the Health and Safety Page.
View ArticleRe: Linux driver for WorkCentre 6515DN MFP is fubar'd
Thank you a million times! Without this PPD patch I would have either never found the solution or hours later. Such a great job by davygrvy and all the sadder the reason for this great performance. I...
View ArticleRe: Phaser 3020 just unboxed and it will not print
Hi Agusysole, Thank you for using the Support Forum. Please double check that you have removed all the tape and packing material from the printer. Please check out the solutions for Blank pages...
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Stripes when printing
My Docuprint CM225 fw is printing a single 1cm wide vertical coloured stripe down the left hand side of the page. It does this also if I copy a blank page, using the built in scanner. I have cleaned...
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Re: Stripes when printing
The images were not uploaded correctly, here they are.... wrote:My Docuprint CM225 fw is printing a single 1cm wide vertical coloured stripe down the left hand side of the page. It does this also if I...
View ArticleRe: Phaser 3020 just unboxed and it will not print
Thanks for your Repky.I did check that there was no tape and packing material, also i did shake the tonner as instructed in the product manual.I have also raised the issue in the support centre, but...
View ArticleRe: מדפסת 3215 - חבור אלחוטי
Hello tr1, I searched our online knowledge base and found two article below that should assist you in getting your printer connected to wifi. If you are still having issues after trying these steps, I...
View ArticleRe: B210/DNI prints gibberish / random characters over wifi/network - macOS...
I called the support. For this printer, I was supposed to use the 2nd number: 1-800-835-6100.Anyway, apparently I'm not supposed to use Airprint, but to use the Generic Postscript driver when adding...
View ArticleRe: Remote printing thru email
Hello, did anyone reply to your inquiry. We would like to avoid having to enter credentials with each print job as well. We would also like to find out if we could print direct to the printer and have...
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Re: Remote printing thru email
The Xerox Workplace Cloud Solution can support printing via email and have the prints auto-released (no need to login at the machine). Each printer can be setup with a unique email address and set...
View ArticleRe: Remote printing thru email
Hello Jeremy, you just may have made my month!!! Please tell me you or someone can get in touch with us or the sales person (M. David) who Xerox corporate put me in touch with to help trouble shoot our...
View ArticleRe: Remote printing thru email
I'm glad to hear this helps. Yes I'll reach out to M. David @ XCL Business on this so we can provide a solution for you.
View ArticleRe: Disable bypass tray on Xerox WorkCentre 3335
There are some morons working at Xerox, and I wouldn't be afraid to tell them in person.My solution is this:1. I put a sugar sachet there :), but you can also use adhesive tape to seal the black...
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Re: Error Code 032-315
Hello Buschi2000,I found that fault code for a similar device. It is an ATC Fault. Here are the details.
View ArticleRe: The Retaining settings through the driver update ?.
Hello Alex,I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please...
View ArticleRe: Strange characters printed sparsely on lots of pages
You pretty much summarized my exact experince with my purchase.
View ArticleRepeating defects on Versalink C9000 even after drum replacements
Hi,Our Versalink C9000 has a repeating defect on A3 prints only. It lines up perfectly to every other Drum Cartridge marking point (38mm, 1.5in) on the Repeating Defects sheet. I have changed all 4...
View ArticleVersaLink C7025 Printing onto Letterhead - ERP system and Word print on...
HelloI have an issue with users who print onto Letterhead, the Letterhead paper is in Tray 2. We load the letterhead into Tray 2, back of letterhead facing you, top of letterhead towards back of...
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