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Re: Phaser 6500DN streaking/smearing problem

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Since the repair person actually saw the fuser I would take his word over someone on the Internet, and he would not have been referencing it by page count, he would have been judging by the roller itself and experience with them.

 

The page count is the expected under ideal circumstance, but it won't make it even close if the end user is loading odd stocks improperly set for weight. So if you have it set to plain paper and load cardstock, the fuser takes damage. And if you have the device in a humid environment, or in a cold area, it can cause fusers to wear out faster than under the ideal.

 

Your page count does seem extreme to be fair, but if the repair person warned you upfront of a future failure, there had to have been a reason, so it would be much more beneficial to just contact them again to ask what they saw and what they think may be the cause so it can be avoided in the future.

 

And all that is not to say the fuser is the cause though, the fuser gets used whether or not a job is duplex, If it is just a duplex issue it is quite likely that there is toner contamination in the duplex unit, else it would be appearing on simplex jobs as well.

 

So take out the duplex unit and have a look


Re: Secure Print is printing every other time and Normal print works every time

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I think I fixed it by going into printer properties then administration and changing it to Secure print only, in case anyone had the same issue.

 

Thanks, 

Re: Workcentre 6015N reseat cartridge 009-950

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I have the same problem, I have bought a printer in Serbia, now whem the first cartridges are almost empty, I have bought new ones. The troble is, when I instert them, I get only "Reseat cartrdige" error:

 

CRUM ID

093-926

Reseat

Black Cartridge

 

What the hell is going on?

 

Re: Phaser 6500DN streaking/smearing problem

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WP_20170908_12_38_55_Pro.jpgDiscovered this after looking at the duplexing unit.  I think it's cooled toner.  It does seem to leave a slight residue on single sided printing.  Barely evident.

HELLO

https://www.youtube.com/watch?v=vci6vYtzGAg

Xerox 6515: Printing error report

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Whenever my printer produces an error (for exemple: a scan that went wrong), the error comes up on the screen AND a report is printed. How can I prevent the printer to print out that report?

016-910 message

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Hi!

 

I have a problem with new VersaLink C7025 with printing.

When try to print something the machine give an error as on the picture.

tried many ways to solve it - updated firmware. tried diffrent drivers, reseted fully no luck.

Please kindly assist on this.

Thank you in advance

viber image1.jpg

 

 


Re: 016-910 message

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Why not just put the paper in the tray exactly as it states?

Re: Xerox 6515: Printing error report

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EWS > Apps > Scan To > Print Confirmation Sheet

 

1.JPG

 

2.JPG

 

If you are not using Scan to, then pick the type of scan you do use, the conformation sheet will still be there.

Re: Phaser 6200 leaves blank vertical areas (black only)

Re: Xerox Phaser 6280 Black streaks on left side of paper

Re: Xerox 7500 Phaser Printer is smearing ink

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Hi MP3907,

Thank you for using the Support Forum. Please take a look at the solutions for smears.  If none of these solutions fix the issue please consider contacting your support centre for further assistance.

Re: cm215b black color faded (copy and print light gray)

Re: Workcentre 6015N reseat cartridge 009-950


Re: HELLO

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Hi Kinku,

Thank you and welcome to the Support Forum.

Re: 7845 secure print dropping print jobs if supplies run out

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Hello Joe, I know this is an old subject, but will this also happen if paper is out/empty? Have a B8075 that I'm getting constant complaints that their secure jobs aren't there when they get to the copier, or they are saying they aren't showing up till hours later. Yet on the server in the status, I can see them "active jobs tab, held for secure status" 

Re: 7845 secure print dropping print jobs if supplies run out

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Yes it will (tray empty), if things are taking hours to get to the device, switch the port from RAW to LPR and disable both LPR Byte counting and SNMP Status.

 

1.JPG

 

Then disable the deletion if needed via EWS > Jobs > Policies

 

3.JPG

 

4.JPG

 

At that point if they can't find them it would imply more on the side of User error, but I am not real proficient on the VersaLink family, but if this was a bug I should have heard of it.

Versant 2100 print issue

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Hi there,

 

I have been having this problem and it seems like nobody can help.

 

Everytime I am printing on coated TEXT (100 lbs) stock, there's a LOT of jam happening (078-150 & 078-156). Almost every 50 sheets interval. I have to stop and re-jog the paper. The temp and humidity is fine so it cannot be the static on the paper.

 

I always have to clean the rollers with damp cloth, rotate the paper, flip the paper upside down, etc. Still the problems occurs.

 

Your advice will be very much appreciated.

 

bongcast

versant 2100

Re: Versant 2100 print issue

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Have you tried upping the settings from 129-150GSM Coated to 151-176 GSM Coated?

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